Shipping Policy

We endeavor to ship all orders in a timely manner within 2-3 business days, however during peak periods and seasons your order may take longer to process.

We ship nationwide to the UK using Royal Mail Inpost to all mainland addresses. Please note Islands and Highlands may experience additional postage charges or delays with delivery.

We do not process international orders at the moment, and so any orders with an international address will be cancelled and monies refunded.

Returns and Refunds

If for whatever reason you are unhappy with your order please do not hesitate to contact us at bbwaxmelts@gmail.com where we will be more than happy to assist with any problems and answer any questions.

All returns will be processed and handled in accordance to the Consumer Rights Act 2015.